computersforeverybody web store FAQ section

An email is automatically sent to you when our shipping department physically ships your system. This email will go to the email address you provide upon checkout. Sometimes email clients will sort emails from us into bulk mail or spam folders, please check these folders if it appears you are not receiving emails from us.

Your item will be shipped either UPS with a signature being required if your orders value exceeds $249 or USPS if the item is smaller and of lesser value.

You may return an item for a refund within 7 days of receipt of item. Items may not be returned for a refund after 7 days of receipt of item. This does not apply to “As Is” items.

You must contact us via email at [email protected] within 30 days of receipt of item for an RMA to return an item for a refund. Items may not be returned for a refund after 30 days of receipt of item. In your email include your contact information, item, invoice number, and the reason for the return. The customer is responsible for return shipping charges when returning an item. Returns for refund are less shipping and handling and are subject to a 15% restocking fee.

AComputerForEverybody provides a warranty on parts and labor for 30 Days. Warranty applies to hardware only, not software. Software issues are not covered.

If you find or suspect something is wrong with your item, please contact us immediately via email at [email protected]. This is important as your email serves as documentation of when you first contacted us with an issue. You must contact us via email within 30 days of receipt of item for warranty service. In your email let us know YOUR contact information, item, and invoice number. Describe the nature of the issue in as much detail as possible. This will help the technician resolve the issue faster. Avioding generalized terminology like "item doesn’t work". A technician will email you back within 1 business day with a resolution to your issue or arrangements will be made to have a technician call you to help resolve the problem. If it is determined your system needs to be returned to our facility for service, the technician will issue a RMA (Return Material Authorization) form. The completed RMA form must accompany the item upon return. Buyer is responsible for return shipping. We will pay for the shipping of the item back out to the buyer. Items are usually repaired/replaced and shipped back out within 72 hours of receipt.